A：Hello, Is this EYG computers?喂, 这里是EYG电脑公司吗?
B：Yeas, It is. Sewen jes speaking. How can I help?是的，我是Sewen jes。有什么我可以为你服务?
A：Actually, I'm calling to complain about your service. The computer I bought last week is fauilty.实际上，我是打电话抱怨你们的产品的。我上星期买的电脑是假次品。
B：Oh, I'm sorry to hear that, sir. What exactly is problem?噢，先生，真是抱歉。是什么问题呢?
A：Well, basicly，It doesn't work. It doesn't even start properly.这个嘛，基本上根本不能用，连开机都有问题。
B：Oh, dear! I'll do whatever I can.噢，天哪!我会尽量帮你处理.
