A Housekeeping. May I help you? 房务管理部。我能为您服务吗?
B Yes. This is room 804. I can't find my coat. I was wondering if it's in the lost and found. 是的，这里是804号房。我找不到我的外套了，我想它会不会在失物招领处?
A I can check for you. Could you describe the coat? 我可以替您查一下。可否请您描述一下外套的样子?
B It's a light blue coat. It's got a hood and a big silver zipper. 那是件浅蓝色的外套，有着连衣领的帽子及银色的大拉链。
A When was the last time you saw it? 请问您最后一次看到它是在什么地方?
B Last night. I think I may have left it in the lobby bar. 昨晚。我想我可能把它遗留在大厅的吧台那儿了。
A OK. I’ll check the lost and found and with the bar manager. We'll do our best to find it. 好的，我会查一下失物招领处并问问吧台经理。我们会尽力找到您的外套的。
B Thanks. I appreciate that. 谢谢，感激不尽。
